p888 Privacy Policy – How We Handle Your Personal Information

This Privacy Policy explains how p888 ("we", "us", "our", "the Company") collects, uses, stores and protects the personal information of players who register and use the p888 platform at p888.cash. It applies to all users accessing the platform from Pakistan and should be read alongside the p888 Terms and Conditions and Responsible Gaming Policy.

p888 is committed to handling your personal data responsibly and transparently. We collect only what is genuinely necessary to provide and improve our services, process your transactions in PKR and meet our legal obligations. We do not sell your personal data to third parties, and we do not use it for purposes you have not been informed about.

By registering an account on p888, you confirm that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you have any questions about how your data is handled, our support team is available 24/7 via live chat or at support@p888.cash.

p888 collects the following categories of personal data from players:

We do not collect sensitive personal data such as biometric data, health information or political opinions unless specifically required by applicable law or regulation. Where such data is required, you will be notified separately.

p888 collects your personal data through the following channels:

• Direct registration: Information you enter when creating your p888 account, including name, contact details and date of birth.
• Identity verification: Documents you submit during KYC verification, including CNIC scans and proof of address.
• Transactions: Payment details captured automatically when you deposit or withdraw PKR via Easypaisa, JazzCash, NayaPay, SadaPay, IBFT or card.
• Platform usage: Automatically collected data about how you use p888, including pages visited, games played, bets placed and session activity.
• Cookies and tracking: Technical data collected via cookies, pixels and similar technologies as described in Section 8.
• Customer support: Information you provide when contacting p888 support via live chat or email.
• Third-party verification services: Identity verification data returned by our KYC partners when verifying your CNIC and other documentation.

p888 uses the personal data we collect for the following purposes:

p888 processes your personal data on the following legal bases:

• Contractual necessity: Processing required to fulfil the agreement between you and p888, including account management, payment processing and service delivery.
• Legal obligation: Processing required to comply with applicable financial regulations, anti-money laundering laws, KYC requirements and regulatory reporting obligations.
• Legitimate interests: Processing carried out in p888's legitimate interests — including fraud prevention, platform security, responsible gaming monitoring and business analytics — where those interests do not override your rights and interests.
• Consent: Processing of data for marketing communications and optional features is based on your explicit consent. You may withdraw this consent at any time without affecting the lawfulness of processing carried out before withdrawal.

p888 shares your personal data with third parties only where strictly necessary and only with parties who are contractually obligated to protect it. We do not sell your data, and we do not share it for advertising purposes with any third party outside the p888 platform.

Data is shared with the following categories of recipients:

• Payment processors: Easypaisa, JazzCash, NayaPay, SadaPay, IBFT banks and card payment processors receive financial data necessary to process your PKR deposits and withdrawals.
• Identity verification providers: Third-party KYC service providers receive identity documentation to verify your CNIC and other credentials on behalf of p888.
• Technology infrastructure providers: Cloud hosting, database and platform security providers who process data as part of delivering the p888 service, under strict data processing agreements.
• Regulatory and law enforcement authorities: p888 will disclose personal data to Pakistani law enforcement or regulatory bodies when required to do so by law, court order or regulatory directive.
• Fraud prevention networks: Where required, p888 may share fraud indicators with industry fraud prevention bodies to protect all players and the wider financial system.

Because p888 processes real-money transactions in Pakistani Rupees, payment and identity data is subject to additional legal obligations under applicable financial regulations. Specifically:

• Transaction records — amounts, dates, payment methods and counterparty identifiers — must be retained for a legally prescribed minimum period (typically five to seven years) to comply with financial record-keeping requirements. This retention is mandatory and cannot be waived by individual player request.
• CNIC verification data submitted during KYC must be retained as long as the account remains active and for a period thereafter as required by regulatory guidance.
• p888 uses encrypted storage for all financial and identity data and limits access to authorised personnel on a need-to-know basis.

Your financial data is processed solely for the purpose of completing your transactions. Payment providers integrated with p888 — including Easypaisa and JazzCash — operate under their own privacy policies in addition to the data processing agreements in place with p888. p888 recommends all players familiarise themselves with the privacy terms of their chosen payment method.

p888 uses cookies and similar tracking technologies on the p888.cash platform. Cookies are small data files stored in your browser that help p888 recognise your session, remember your preferences and understand how the platform is used.

p888 retains your personal data for as long as is necessary for the purposes for which it was collected, subject to any mandatory legal retention obligations.

• Active accounts: All personal, financial and usage data is retained for the full duration of your p888 account being active.
• Closed accounts: Following account closure, p888 retains personal and financial data for a minimum of five years to comply with anti-money laundering and financial record-keeping requirements. After this period, data is securely deleted or anonymised.
• Communications data: Support chat transcripts and email communications are retained for two years from the date of the interaction to support dispute resolution and service quality monitoring.
• Marketing data: If you withdraw consent for marketing communications, your preference is recorded immediately and no further marketing materials will be sent. Suppression records are retained to ensure your preference is honoured.

p888 implements industry-standard technical and organisational security measures to protect your personal data against unauthorised access, alteration, disclosure or destruction.

• Encryption: All data transmitted between your device and p888 servers is encrypted using TLS (Transport Layer Security). Stored sensitive data including financial records and identity documents is encrypted at rest.
• Access controls: Access to personal data is restricted to authorised p888 personnel who require it to perform their role. Access is logged and audited regularly.
• Two-factor authentication: p888 offers two-factor authentication (2FA) for account logins. We strongly recommend all Pakistani players enable 2FA to protect their account from unauthorised access.
• Security monitoring: p888 operates continuous security monitoring of its platform infrastructure to detect and respond to potential threats or breaches in real time.
• Incident response: In the event of a data breach that is likely to affect your rights or interests, p888 will notify affected players as required by applicable law and take immediate steps to contain and remediate the breach.

As a p888 player, you have the following rights with respect to your personal data. You can exercise any of these rights by contacting p888 support at support@p888.cash. p888 aims to respond to all data rights requests within 30 days.

p888 is strictly an 18+ platform. We do not knowingly collect or process personal data from persons under the age of 18. If you are under 18, you must not register an account or use any p888 service.

Where p888 discovers or suspects that an account has been registered by a person under 18, the account will be immediately closed, any deposits returned and all personal data associated with that account deleted as quickly as is legally permissible. If you believe a minor has registered on p888, please contact support immediately at support@p888.cash so the matter can be investigated.

p888 may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements or platform features. When material changes are made, we will notify registered players via email or through an on-platform notification at least seven days before the changes take effect.

Minor changes — such as clarifications or formatting updates — may be made without advance notice, though the "last updated" date at the top of this page will always reflect the most recent revision. We encourage players to review this policy periodically so they stay informed about how p888 handles their data.

For any questions, requests or complaints relating to this Privacy Policy or to the handling of your personal data by p888, please contact us through any of the following channels:

• Email: support@p888.cash
• Live Chat: Available within the p888 platform 24/7 after login
• Subject line for data requests: "Data Privacy Request – [Your Registered Email]"

p888 aims to acknowledge all privacy-related enquiries within 48 hours and to provide a full response within 30 days. Where a request requires additional time due to its complexity or volume, we will notify you of the extended timeline.

If you are not satisfied with p888's response to your privacy concern, you have the right to raise a complaint with the relevant consumer protection or data protection authority in Pakistan. p888 will cooperate fully with any such investigation.